Something not working, or have an idea? Send us an email at support@faebriel.com, or use Send Feedback in the app’s Settings, which fills in your app and system versions for you.
Common questions
Fretrune isn’t hearing my notes
Fretrune needs microphone access to hear you play.
- iPhone: open Settings, find Fretrune, and turn on Microphone.
- Mac: open System Settings → Privacy & Security → Microphone, and turn on Fretrune.
A quieter room helps. So does letting each note ring rather than cutting it short. The lowest notes on a bass are the hardest for a phone microphone, so hold the phone or Mac a little closer to the instrument if those are missed.
Which instruments does it support?
Four-string bass and six-string guitar, both in standard tuning. If you play both, progress on the strings they share counts for both.
Where is my progress saved?
On your device. There’s no account, so your iPhone and your Mac each keep their own progress, and deleting the app deletes it. The one exception is a Neck Challenge, which is copied to your iCloud so it follows you between devices. See the privacy policy for details.
I bought something. How do I get it on another device?
Every purchase works on iPhone and Mac with the same Apple Account. Open the Unlock screen or Settings and choose Restore Purchases.
What should I include in an email?
Your device, its iOS or macOS version, and which instrument you were practicing. If something went wrong, tell us what you did just before it happened.